There is a lot of things they don’t teach at Harvard Business School, and there is actually a book concerning the subject which you may buy; it mostly discusses relationship building and how business is about people, not about textbook strategies. Indeed which is a truism, and yet, when we discuss bangkokpost.com, we often do not understand exactly what this means.
Permit me to explain something that we utilized to do, before my retirement. The thing is, I ran a franchising company and I ensured that every single new market that people opened, i was there for that launching of the franchises. In reality, I often sat with our blitz marketing team, which will just go and help create these new franchises and acquire inside their first batch of new customers.
We did things so untypical of MBA management strategies that I’m certain that I explained it the professors of some of the universities teaching business school would drop their jaw. We employed to order pizzas sent to hotel lobbies, so we would create poster boards with maps scotched tape for them, along with a shoebox filled with highlighters, aerial photos, and lists and lists of prospective customers in the region.
We might also provide several phone books around, and we would literally map out your area, get everyone riled-up and ready to go. Which would become our command and control. I could remember having three cellular phones strapped to my belt attempting to handle all the incoming calls of all of the teams in the field, while still running the whole business.
The reality is that if you want to win markets, you need to dump the MBA textbook and go for it. Which is if you want to win market share, decimate the competition, and collect all the best and most loyal customers.
To be honest, I don’t really care what any MBA professor says, because odds are they’ve never made a payroll inside their entire lives, and because my way works! The reality is, as an entrepreneur, I only care about winning, and that’s what organization is about. So, why not throw a pIn business one of the most important things to ensure is you possess the proper tools to help make your business operate correctly. This is also true inside the hotel and hospitality industry, as keeping track of your client’s reservations, your accounting and all sorts of other facets of your hotel is extremely important to the continued success of your business. A good way to ensure that your business is along with these main reasons is by purchasing good quality hotel management software. Having this hospitality software will assist you to keep the hotel business running efficiently as well as your customers returning from your excellent customer care.
Great hotel management software includes modules which cover different aspects of your accommodation management side with this industry. It will include modules to keep track of reservations, room service, restaurant bookings, staff, stock control and accounting, which lets you keep an eye on your information. Good hotel management technology will do all rlftda in on one user friendly program that can save you a lot of time and money by streamlining these processes.
Your integrated solution should include point of sale software which keeps track of sales made inside the hotel. Whether your clients are purchasing items from the gift shop, purchasing room service or paying their bills, this software will keep track of it. It is going to create professional receipts and give you detailed reports to help you manage your business better.
Another important element of hotel management application is the module that keeps track of calls and calculates the cost of these calls for the client. This can help to incorporate the price of local and international calls for the client’s bill when they are ready to look at. This gives the client a detailed listing of calls that they made during their stay, in order to check it for accuracy.